Handle Payment Enablement RFI

After you submit your connected account for activation, Airwallex might request additional information to successfully enable payments-related capabilities on the account.

The additional information may include the following:

• Questions relating to the business model of the client or the information contained in their application.
• Questions relating to the activation of specific payment methods and requests for additional information relating to those payment methods.
• Questions relating to requests for specific settings to be added on to the account.
• Requests relating to PCI DSS Compliance.

Airwallex provides multiple options to handle additional information requests for payment enablement. Note that these options are not mutually exclusive but we recommend building a unified RFI experience.

• Embedded component
• Hosted flow
• Native API

You have the flexibility to choose different integration options for KYB onboarding and RFI handling. For example, you might choose to integrate hosted flow for KYB onboarding and native API for RFI.

We recommend that you subscribe to RFI webhooks to be informed of additional information requests on your accounts.