Whitelabel card offering

With Airwallex Issuing, you have the option to customize any of our products to match your company brand and offerings. Depending on the specific product(s) to be whitelabeled, the level of effort required varies. Nevertheless, our capabilities enable you to offer a product that aligns with your brand identity while Airwallex manages operations behind the scenes.

To assess your eligibility and to get started with any of our whitelabel solutions including access to comprehensive documentation, reach out to your Airwallex Account Manager.

Whitelabel virtual cards

Implementing virtual cards as a whitelabel product is straightforward. You'll need to create a card design according to standards provided by Airwallex, to enable Airwallex to obtain the necessary approvals for your launch. Typically, the go-live timeframes are between 3 to 4 weeks from the start.

Whitelabel physical cards

At Airwallex, we provide a comprehensive whitelabel physical card program, enabling you to offer precisely the design and brand you desire. We collaborate closely with you to ensure the perfect fit for your customers. Our program includes full bespoke manufacturing, ensuring the highest quality for your cards — no hot-stamping or screen printing shortcuts! Typically, the go-live timeframes are between 2-3 months from the start.

The process for whitelabelling a physical card generally comprises the following steps.

Design: We collaborate with you and our card printing vendor to design your card, carrier and envelope. We'll guide you through the advantages and disadvantages of various printing techniques to ensure you're satisfied with the final design.
Sampling: We collaborate with our vendor to manufacture and send you a sample of your physical card before starting mass production. This allows you to physically inspect your product, make any necessary adjustments, and ensure its quality before proceeding with full-scale manufacturing.
Manufacturing: Airwallex takes control and works with our card printing vendor to manufacture cards and get them delivered to a fulfillment center ready for dispatch.
Testing: Airwallex configures your card program and works with you to perform end-to-end testing to ensure everything works and performs as expected.
Go live: After successful testing, you're ready to go live with the card program.

Whitelabel digital cards

Airwallex’s Issuing API suite gives you the ability to completely whitelabel digital wallets such as Apple/Google Pay and offer a completely native experience starting right from your own mobile application. Typically, the go-live timeframes are between 3 to 4 months from the start.

The process for whitelabelling digital wallets generally comprises the following steps.

Contracting: Airwallex will guide and assist you in executing the contractual requirements necessary for digital wallet providers to recognize and approve your integration, granting you access to all required endpoints and documentation.
Design: You'll need to create a card design according to standards provided by Airwallex, to enable Airwallex to obtain the necessary approvals for your launch.
Technical Integration: Airwallex will enable you to provision and manage a digital wallet card program directly using Airwallex's Digital Wallet Management APIs and relevant documentation.
Operational setup and marketing: Airwallex will help you to set up the required operational processes to run a digital wallet program effectively, and will also provide support with marketing efforts upon product release.
Testing: Airwallex will configure your card program and work with you to perform end-to-end testing to ensure everything works and performs as expected.
Go live: After successful testing, you're ready to go live with the card program.

Whitelabel digital wallet product requires integration with whitelabel notifications to function effectively.

Whitelabel 3DS

3D Secure authentication (3DS) is an authentication process that provides an additional layer of security to transactions by requiring shoppers to complete a verification step during the checkout process. Depending on the region you are operating in and your account type, you may be eligible for Airwallex to whitelabel the 3DS step-up screen on your behalf. All Airwallex requires from you is your company logo that you wish to present on the step-up screen and we will handle the rest.

Contact your Airwallex Account Manager to assess your eligibility and to learn more about this feature.

Whitelabel issuing notifications

Issuing whitelabel notifications allow your business to tailor the user-experience of issuing notifications received via email or SMS. This product is generally used in conjunction with the other whitelabel products to enhance your whitelabel experience and tailor it to your specific needs.

Airwallex offers two types of whitelabel notifications to service your business’ requirements — Co-branding model and Delegation model.

Co-branding model: Your customers receive issuing notification emails from Airwallex that include both your business’ and Airwallex’s branding.
Delegation model: Airwallex will send your business a webhook when your customers require a notification related to the Airwallex issuing product, and your business is responsible for delivering these notifications to your customers. These notifications are completely whitelabelled and Airwallex branding is not present.