Terms & Policies

Country or region
USUnited States

Fee Schedule (US Customers)


Last updated: 9 January 2025

The following fees and charges apply with respect to customers of Airwallex US, LLC.

Business Account

Description

Standard Fee (USD)

FX Rates*

USD, HKD, CNY, AUD, EUR, GBP, CAD, SGD, CHF, NZD, JPY

0.50%

SEA, KRW, BDT, LKR, NPR, PKR, TRY, DKK, NOK, SEK, CZK, HUF, HRK, RON, PLN, MXN, ILS, ZAR,ARS,BOB,BRL,CLP,COP,EGP,MAD,PEN,UYU,AED,SAR, AOA, BWP, BGN, XAF, GMD, KES, LSL, MGA, MWK, NAD, NGN, PYG, RWF, XOF, ZMW

1.00%

FX Quotes**

1-Minute Quote Validity

0.04%

15-Minute Quote Validity

0.08%

30-Minute Quote Validity

0.10%

1-Hour Quote Validity

0.12%

4-Hour Quote Validity

0.20%

8-Hour Quote Validity

0.25%

24-Hour Quote Validity

0.30%

Collections

Global Account Creation Fee

$0

Global Account Receiving Funds Fee

0.60% for KRW collections

0% for other currencies

Payments

Transfers in CNY

0.10%

Local Transfer Fee (incl. BPAY and FPS)

$0

SWIFT (SHA) Transfer Fee (incl. RTGS and FedWire)***

$15 per transfer

SWIFT (OUR) Transfer Fee****

$25 per transfer

Other Fees & Charges

Break Costs

Varies

API Integration Set Up Fee

To be advised.

Notes:

* The customer mark-up / margin will be included as the FX Exchange Rate that is used to convert one currency for another currency. If any currency is not listed, it will be treated as an “other currency”.

** The Quotes mark-up / margin will be included in addition to the customer mark-up / margin in FX Rates as the FX Exchange Rate that is used to convert one currency for another currency. This feature is only available for customers on API version 2024-06-30 or later.

*** SHA: Both the client (sender) and beneficiary will pay fees to the sending bank i.e. fees for the outgoing transfer. Beneficiary will receive the amount transferred less the intermediary banks' fees.

**** OUR: The client pays for the wire transfer fees charged by intermediary banks.

Payment Acceptance

1. General Fees

Description

Airwallex Fee

Charging Method

Gateway Fee (incl. fraud & 3DS)

$0.30

per attempted or actual Transaction

Foreign Currency Settlement Fee*

0.50%

per settlement of a non-USD Transaction in the same non-USD currency

FX Conversion Fee*

1.00%

per conversion of a Transaction currency into the Settlement Currency

Refund Fee^

US$0.30 (plus any network charges)

per Refund request

Chargeback Fee^

US$15 per dispute (plus any network charges)

per Chargeback request

* The Foreign Currency Settlement Fee is not applicable to Transactions made by Local Payment Methods. The Foreign Currency Settlement Fee and the FX Conversion Fee are separate fees. Depending on the specific foreign currencies involved in a Transaction, only one of these would be charged at once.

^ These fees exclude any additional fees or charges imposed by a Network. Such fees and charges will be passed onto you by Airwallex.

2. Pre-chargeback Service Fees

Visa rapid-dispute-resolution (RDR) Service Fee. The following fees apply until 31 January 2025:

Description

Airwallex Fee

Charging Method

Tier 1 business industry [1]

$5.00

per RDR case

Tier 2 business industry [1]

$20.00

per RDR case

Tier 3 business industry [1]

$35.00

per RDR case

[1] The business industry tier is determined by the Merchant Category Code (MCC) assigned to you by Airwallex:

  • Tier 1 MCCs:

    • All MCCs not referenced in Tiers 2 or 3

  • Tier 2 MCCs:

    • 5045 (Computers and Computer Peripheral Equipment and Software)

    • 5399 (Misc General Merchandise)

    • 5499 (Misc Food Stores - Convenience Stores and Specialty Markets)

    • 5734 (Computer Software Stores)

    • 5735 (Record Stores)

    • 5815 (Digital Goods Books/Movies/Music)

    • 5817 (Digital Goods App – Excludes Games)

    • 5818 (Large Digital Goods Merchant)

    • 5964 (Direct Marketing - Catalog)

    • 5968 (Direct Marketing - Subscription)

    • 5969 (Direct Marketing - Other)

    • 5999 (Miscellaneous Specialty Retail)

    • 7299 (Miscellaneous Personal Services – not elsewhere classified)

    • 7321 (Consumer Credit Reporting)

    • 7399 (Business Services – Default)

    • 8699 (Member Organizations – Default)

    • 8999 (Professional Services – Default)

  • Tier 3 MCCs:

    • 4816 (Computer Network/Information Services)

    • 5122 (Drugs, Drug Proprietaries, Druggist Sundries)

    • 5816 (Digital Goods - Games)

    • 5912 (Drug Stores, Pharmacies)

    • 5962 (Direct Marketing - Travel Related Arrangement Services)

    • 5966 (Direct Marketing – Outbound Telemarketing Merchants)

    • 5967 (Direct Marketing - Inbound Telemarketing Merchants)

    • 5993 (Cigar Stores and Stands)

    • 6051 (Non-Financial Institutions - Foreign Currency, Non-Fiat Currency, Money Orders, Travelers Cheques and Debt Repayment)

    • 7273 (Dating and Escort Services)

    • 7995 (Betting, including Lottery Tickets,Casino Gaming Chips, Off- Track Betting,and Wagers at Race Tracks)

Visa rapid-dispute-resolution (RDR) Service Fee. The following fees apply from 1 February 2025:

Description

Standard Fee (USD)

Charging Method

Visa rapid-dispute-resolution (RDR) Service Fee

$15.00

per RDR case

Mastercard Collaboration Service Fee

Description

Airwallex Fee

Charging Method

Tier 1 business industry [1]

n/a

per accepted Collaboration case

Tier 2 business industry [1]

n/a

per accepted Collaboration case

Notes: [1] The business industry tier is determined by the Merchant Category Code (MCC) assigned to you by Airwallex:

  • Tier 1 MCCs:

    • All MCCs not referenced in Tier 2

  • Tier 2 MCCs:

    • 4816 (Computer Network/Information Services)

    • 5122 (Drugs, Drug Proprietaries, Druggist Sundries)

    • 5912 (Drug Stores, Pharmacies)

    • 5962 (Direct Marketing: Travel-Related Arrangement Services)

    • 5964 (Direct Marketing - Catalog)

    • 5966 (Direct Marketing - Outbound Telemarketing Merchants)

    • 5967 (Direct Marketing - Inbound Telemarketing Merchants)

    • 5968 (Direct Marketing - Subscription)

    • 5969 (Direct Marketing - Other)

    • 5993 (Cigar Stores and Stands)

    • 7273 (Dating and Escort Services)

    • 7995 (Betting, including Lottery Tickets, Casino Gaming Chips, Off- Track Betting, and Wagers at Race Tracks)

3. Payment Method Fees (Blended)

Description

Airwallex Fee

Charging Method

Domestic Cards - Visa and Mastercard

2.80% + 0.30 USD

per Transaction

International Cards - Visa, Mastercard and all UnionPay cards

4.30% + 0.30 USD

per Transaction

4. Local Payment Methods (Blended)

Description

Airwallex Fee

Charging Method

Other payment methods

Refer to: https://www.airwallex.com/us/online-payments-capability

$0.30 + Payment Method Fee

per Transaction

Some of these fees may appear as one combined fee on your invoice. For example, an International Card transaction may appear as one fee that combines the Payment Method Fee and Foreign Currency Settlement Fee in the same line item. If you have any questions about the fees on your invoice, please contact us and we can help clarify any questions.

5. Subscription Management (API only)

Description

Airwallex Fee

Charging Method

Collect recurring subscription payments from your customers

0.40%

per successful transaction

6. Custom URL Payment Links

Description

Airwallex Fee

Charging Method

Customized URL for payment links

$10

Per custom link per month