Terms & Policies
United StatesFee Schedule (US Customers)
Last updated: 29 October 2024
The following fees and charges apply with respect to customers of Airwallex US, LLC.
Business Account
| Description | Standard Fee (USD) |
|---|---|
| FX Rates* | |
| USD, HKD, CNY, AUD, EUR, GBP, CAD, SGD, CHF, NZD, JPY | 0.50% |
| SEA, KRW, BDT, LKR, NPR, PKR, TRY, DKK, NOK, SEK, CZK, HUF, HRK, RON, PLN, MXN, ILS, ZAR,ARS,BOB,BRL,CLP,COP,EGP,MAD,PEN,UYU,AED,SAR, AOA, BWP, BGN, XAF, GMD, KES, LSL, MGA, MWK, NAD, NGN, PYG, RWF, XOF, ZMW | 1.00% |
| FX Quotes** | |
| 1-Minute Quote Validity | 0.02% |
| 15-Minute Quote Validity | 0.08% |
| 30-Minute Quote Validity | 0.10% |
| 1-Hour Quote Validity | 0.12% |
| 4-Hour Quote Validity | 0.20% |
| 8-Hour Quote Validity | 0.25% |
| 24-Hour Quote Validity | 0.30% |
| Collections | |
| Global Account Creation Fee | $0 |
| Global Account Receiving Funds Fee | $0 |
| Payments | |
| Transfers in CNY | 0.10% |
| Local Transfer Fee (incl. BPAY and FPS) | $0 |
| SWIFT (SHA) Transfer Fee (incl. RTGS and FedWire)*** | $15 per transfer |
| SWIFT (OUR) Transfer Fee**** | $25 per transfer |
| Other Fees & Charges | |
| Break Costs | Varies |
| API Integration Set Up Fee | To be advised. |
Notes:
* The customer mark-up / margin will be included as the FX Exchange Rate that is used to convert one currency for another currency. If any currency is not listed, it will be treated as an “other currency”.
** The Quotes mark-up / margin will be included in addition to the customer mark-up / margin in FX Rates as the FX Exchange Rate that is used to convert one currency for another currency. This feature is only available for customers on API version 2024-06-30 or later.
*** SHA: Both the client (sender) and beneficiary will pay fees to the sending bank i.e. fees for the outgoing transfer. Beneficiary will receive the amount transferred less the intermediary banks' fees.
**** OUR: The client pays for the wire transfer fees charged by intermediary banks.
Payment Acceptance
1. General Fees
| Description | Airwallex Fee | Charging Method |
|---|---|---|
| Gateway Fee (incl. fraud & 3DS) | $0.30 | per attempted or actual Transaction |
| Foreign Currency Settlement Fee* | 0.50% | per settlement of a non-USD Transaction in the same non-USD currency |
| FX Conversion Fee* | 1.00% | per conversion of a Transaction currency into the Settlement Currency |
| Refund Fee^ | US$0.30 (plus any network charges) | |
| per Refund request | ||
| Chargeback Fee^ | US$15 per dispute (plus any network charges) | |
| per Chargeback request |
* The Foreign Currency Settlement Fee is not applicable to Transactions made by Local Payment Methods. The Foreign Currency Settlement Fee and the FX Conversion Fee are separate fees. Depending on the specific foreign currencies involved in a Transaction, only one of these would be charged at once.
^ These fees exclude any additional fees or charges imposed by a Network. Such fees and charges will be passed onto you by Airwallex.
2. Pre-chargeback Service Fees
Visa rapid-dispute-resolution (RDR) Service Fee
| Description | Airwallex Fee | Charging Method |
|---|---|---|
| Tier 1 business industry [1] | $5.00 | per RDR case |
| Tier 2 business industry [1] | $20.00 | per RDR case |
| Tier 3 business industry [1] | $35.00 | per RDR case |
[1] The business industry tier is determined by the Merchant Category Code (MCC) assigned to you by Airwallex:
- Tier 1 MCCs:
- All MCCs not referenced in Tiers 2 or 3
- Tier 2 MCCs:
- 5045 (Computers and Computer Peripheral Equipment and Software)
- 5399 (Misc General Merchandise)
- 5499 (Misc Food Stores - Convenience Stores and Specialty Markets)
- 5734 (Computer Software Stores)
- 5735 (Record Stores)
- 5815 (Digital Goods Books/Movies/Music)
- 5817 (Digital Goods App – Excludes Games)
- 5818 (Large Digital Goods Merchant)
- 5964 (Direct Marketing - Catalog)
- 5968 (Direct Marketing - Subscription)
- 5969 (Direct Marketing - Other)
- 5999 (Miscellaneous Specialty Retail)
- 7299 (Miscellaneous Personal Services – not elsewhere classified)
- 7321 (Consumer Credit Reporting)
- 7399 (Business Services – Default)
- 8699 (Member Organizations – Default)
- 8999 (Professional Services – Default)
- Tier 3 MCCs:
- 4816 (Computer Network/Information Services)
- 5122 (Drugs, Drug Proprietaries, Druggist Sundries)
- 5816 (Digital Goods - Games)
- 5912 (Drug Stores, Pharmacies)
- 5962 (Direct Marketing - Travel Related Arrangement Services)
- 5966 (Direct Marketing – Outbound Telemarketing Merchants)
- 5967 (Direct Marketing - Inbound Telemarketing Merchants)
- 5993 (Cigar Stores and Stands)
- 6051 (Non-Financial Institutions - Foreign Currency, Non-Fiat Currency, Money Orders, Travelers Cheques and Debt Repayment)
- 7273 (Dating and Escort Services)
- 7995 (Betting, including Lottery Tickets,Casino Gaming Chips, Off- Track Betting,and Wagers at Race Tracks)
Mastercard Collaboration Service Fee
| Description | Airwallex Fee | Charging Method |
|---|---|---|
| Tier 1 business industry [1] | n/a | per accepted Collaboration case |
| Tier 2 business industry [1] | n/a | per accepted Collaboration case |
Notes: [1] The business industry tier is determined by the Merchant Category Code (MCC) assigned to you by Airwallex:
- Tier 1 MCCs:
- All MCCs not referenced in Tier 2
- Tier 2 MCCs:
- 4816 (Computer Network/Information Services)
- 5122 (Drugs, Drug Proprietaries, Druggist Sundries)
- 5912 (Drug Stores, Pharmacies)
- 5962 (Direct Marketing: Travel-Related Arrangement Services)
- 5964 (Direct Marketing - Catalog)
- 5966 (Direct Marketing - Outbound Telemarketing Merchants)
- 5967 (Direct Marketing - Inbound Telemarketing Merchants)
- 5968 (Direct Marketing - Subscription)
- 5969 (Direct Marketing - Other)
- 5993 (Cigar Stores and Stands)
- 7273 (Dating and Escort Services)
- 7995 (Betting, including Lottery Tickets, Casino Gaming Chips, Off- Track Betting, and Wagers at Race Tracks)
3. Payment Method Fees (Blended)
| Description | Airwallex Fee | Charging Method |
|---|---|---|
| Domestic Cards - Visa and Mastercard | 2.80% + 0.30 USD | per Transaction |
| International Cards - Visa, Mastercard and all UnionPay cards | 4.30% + 0.30 USD | per Transaction |
4. Local Payment Methods (Blended)
| Description | Airwallex Fee | Charging Method |
|---|---|---|
| Other all other payment methods please refer to: https://www.airwallex.com/us/online-payments-capability | $0.30 + Payment Method Fee | per Transaction |
Some of these fees may appear as one combined fee on your invoice. For example, an International Card transaction may appear as one fee that combines the Payment Method Fee and Foreign Currency Settlement Fee in the same line item. If you have any questions about the fees on your invoice, please contact us and we can help clarify any questions.
5. Subscription Management (API only)
| Description | Airwallex Fee | Charging Method |
|---|---|---|
| Collect recurring subscription payments from your customers | 0.40% | per successful transaction |
6. Custom URL Payment Links
| Description | Airwallex Fee | Charging Method |
|---|---|---|
| Customized URL for payment links | $10 | Per custom link per month |