Last updated: 24 November 2023

These terms and conditions (‘Terms’) set out the terms and conditions of your participation in the Airwallex Gojek Cashback Promotion operated by Airwallex (Singapore) Pte. Ltd. (‘Airwallex’, ‘us’, ‘our’ or ‘we’). These Terms shall form part of any applicable agreements (‘Customer Agreements’) governing the use of card product issued by Airwallex to you (‘Airwallex Card’) and shall be construed accordingly. Capitalised terms used below shall have the same meaning given to them in the Customer Agreements unless otherwise defined in the Terms.

By participating in the Promotion and/or receiving Cashback (as defined below), you agree to these Terms.

Who is eligible to participate in the Promotion?

You are eligible to participate in the Promotion and become an “Eligible Customer” if all of the following requirements are satisfied:

• You are a company incorporated in Singapore and are allowed to carry on a business in Singapore;
• At the time of your enrollment in the Promotion, you are not an existing customer of Airwallex and/or its affiliates (collectively the “Airwallex Group”) and you have not, at any time previous to your enrollment in the Promotion, been a customer of the Airwallex Group;
• You have signed up as a new customer of Airwallex during the Promotion Period through a dedicated link sent to you by Gojek (“Invitation Link”) and received the Airwallex Card upon being successfully onboarded by Airwallex following satisfaction of all requirements from Airwallex (including the onboarding know-your-customers requests) within 30 days thereafter (“Onboarding”);
• You are or have become a customer of Gojek before making any Eligible GoCorp Spending Transaction; and
• You use your Airwallex Card to pay for any Eligible GoCorp Spending Transaction.

Airwallex reserves the right to refuse any Eligible Customer to participate in the Promotion for any reason and without any prior notice.

What is Cashback?

Eligible Customers who are accepted by us to participate in the Promotion are entitled to receive a cash rebate ('Cashback') in Singapore Dollar ('SGD') equal to five (5) percent of the amount of Eligible GoCorp Spending Transactions which are made within three (3) months from the date of your Onboarding (“Cashback Period”) on your Airwallex Card.

Each Eligible Customer can enjoy Cashback up to a maximum amount of SGD 200 in each month, and a maximum total amount of SGD 600 during the Cashback Period and under the Promotion.

When is the Promotion Period?

'Promotion Period' means the period that commences on 9 November 2023, 00:00 Singapore time and ends on 8 November 2024, 23:59 Singapore time (both dates inclusive), unless otherwise notified by Airwallex.

Is there any cost to participate in the Promotion?

Airwallex does not charge you any cost, fee or expense to participate in the Promotion.

What are Eligible GoCorp Spending Transactions?

'Eligible GoCorp Spending Transactions’ means a GoCorp Services transaction of any amount made by an Eligible Customer and paid via its Airwallex Card.

When will an Eligible Customer receive the Cashback?

The Cashback will be credited into your Airwallex account by the end of the calendar month immediately following the calendar month in which the Eligible GoCorp Spending Transaction is completed.

What are some other restrictions you should know?

The Promotion is not available in conjunction with other offers, discounts, packages or promotions (as may be launched by Airwallex from time to time), unless specified by Airwallex.

All applicable products, services and promotions and offers provided by Gojek (“Gojek Offers”) are directly provided to you by Gojek. Gojek is solely responsible for all related obligations and liabilities. Airwallex is not the supplier of any Gojek products, services or Gojek Offers or the description, photos or reference prices in relation to such products, services or Gojek Offers offered to you, whether or not in connection with the Promotion. Any enquiry, claim or complaint in relation to the quality or availability of the products, services or Gojek Offers offered by Gojek or the accuracy of any of the aforementioned information provided by Gojek shall be directed to Gojek, not Airwallex. Airwallex shall assume no liability in respect thereof.

Eligible GoCorp Spending Transactions exclude transactions including but not limited to those expressly prohibited under and not supported by our Services pursuant to the Customer Agreements and/or the Acceptable Use Policy and transactions of similar nature. Eligible GoCorp Spending Transactions also exclude unposted, cancelled, suspended, refunded, unauthorized, charge back transactions and any other transaction as designated by Airwallex from time to time.

The eligibility of transactions for the purpose of the Promotion is determined by Airwallex in its sole and absolute discretion from time to time. Airwallex shall not be liable to determine the eligibility of any transactions for the Promotion before they are made by the Eligible Customer.

This Promotion is available on a first-come-first-serve basis.

The Cashback may be reversed if any Eligible GoCorp Spending Transactions (in full or in part) are subsequently, cancelled, suspended, frozen, reversed or refunded.

Cashbacks cannot be transferred to third parties or other accounts, or exchanged for any other gifts, returned or exchanged for other products or services.

Airwallex will not accept any liability if any information submitted by any third party partners, service providers, network providers, software and applications (including but not limited to Visa) to Airwallex has been delayed, lost, invalid or unidentifiable due to any technical problems of the computers or networks. For more details on this topic, please refer to the Customer Agreements.

No person other than the Eligible Customer and Airwallex (includes its successors and assigns) will have any right under the Contracts (Rights of Third Parties) Act 2001 to enforce or enjoy the benefit of any of the provision of these Terms.

Indemnification

The Eligible Customer shall indemnify, defend and hold harmless the Airwallex Group and its officers, directors, employees, advisors, agents, and subcontractors from and against any loss, damage or expense (including reasonable attorneys’ fees) incurred in connection with any claims, actions, demands, suits or proceedings made against the Airwallex Group by a third party or suffered by the Airwallex Group in connection with or as a result of the Eligible Customer’s breach of this Agreement, failure to comply with applicable law or the Eligible Customer’s use or misuse of the Promotion.

Termination and changes

The Promotion expires on 8 November 2024, 23:59 Singapore time, unless otherwise extended or shortened by Airwallex. Your participation in the Promotion is not guaranteed and may be revoked at any time in Airwallex’s sole and absolute discretion. Airwallex reserves the right to amend these Terms or cancel, suspend or amend the Promotion (or any part of it) at any time without prior notice. Should any disputes arise, the decision of Airwallex shall be final and conclusive.

For the avoidance of doubt, Airwallex reserves the right, at our sole and absolute discretion, to suspend or cancel offering the Promotion to you if we suspect that you are abusing or using the Promotion in a fraudulent or unlawful manner or for a fraudulent or unlawful purpose or if you are in breach of any of these Terms or the Customer Agreements or any of our terms and conditions you have agreed to with Airwallex. In case of any fraud, abuse, reversal, cancellation or charge back of Eligible GoCorp Spending Transactions in respect of which the relevant Cashback is awarded, Airwallex reserves the right to debit the equivalent amount of the relevant Cashback from the Eligible Customer's Airwallex account without prior notice.

Eligible Customer is advised to keep records of the relevant Eligible GoCorp Spending Transactions. In case of any disputes, Airwallex reserves the right to require the Eligible Customer to provide such records or submit relevant documents or proofs for verification purpose. Submitted documents or proofs will not be returned. The decision of Airwallex regarding the eligibility of relevant transactions shall be final and conclusive.

In case of any conflict between these Terms and Customer Agreements, these Terms shall prevail.

Privacy & security

Any personal information that you provide to us will be used in accordance with our Privacy Policy.

Governing law

These Terms are governed by and construed in accordance with the laws of Singapore.