Dreamcore saves time on financial tasks with Airwallex's all-in-one business account

Dreamcore is a custom PC company that serves enterprises, professionals, and gamers. Since 2017, they’ve produced made-to-measure machines that can be customised for any purpose, from eSports to developing AI. 

In Singapore’s crowded PC industry, Dreamcore sustains growth not only through highly differentiated products but also by maintaining financial discipline.  

Eugene Lim

Co-founder

“In my opinion, having a poor view of finances creates problems for growing businesses. To grow despite inflation and rising costs, we need a transparent view of our financial transactions. This is why we’ve chosen to adopt a financial partner like Airwallex.”

How does Dreamcore use Airwallex to combat rising costs?

1. Saved up to 50% of time managing multiple fintech providers  

2. Saved time and cost on supplier payments with free international transfers (bypassing SWIFT) and competitive FX rates

3. Saved time settling and tracking business expenses through Borderless Cards

4. Saved up to 5% with Airwallex’s Payment Gateway and bundled pricing

Challenge 1: Administrative hassle of managing multiple providers

As a growing SME, Dreamcore is constantly bootstrapped in terms of time and cost. Time cannot be replenished once spent, and this became clear when the business noticed the number of hours required to manage multiple fintech providers. 

Reviewing separate dashboards for overseas payments, corporate cards, and eCommerce payments demanded a high level of administrative work. This translates to a hidden cost; time spent on financial admin could have otherwise been invested in activities that led to Dreamcore’s growth. 

Eugene Lim

Co-founder

"Using multiple providers for various financial services also led to accumulating fees. We needed a cost-effective solution for streamlining these vital tasks.”

Solution: Airwallex’s all-in-one Business Account 

Dreamcore decided to switch to Airwallex's Business Account because it had all the essential financial services they needed. By bringing everything under one roof, Dreamcore can save up to 50% of time spent juggling different providers and dashboards. This switch not only simplified their financial operations but also freed up valuable time to focus on innovation.

Challenge 2: Multi-step process for exchanging foreign currency and paying overseas suppliers  

“As an individual, exchanging foreign currencies is easy. You go to the money changer and it’s done,” says Eugene. “The same is not true when exchanging currencies for supplier payments.”  

Using their bank to send USD or MYR to suppliers was an administrative headache. It required them to secure a daily exchange rate, then transfer the funds, and finally wait for payment approval. This multi-step process was incredibly frustrating, especially when all they wanted to do was ensure timely payments to suppliers. 

Solution: Fast cross-border payments with Airwallex FX and Transfers

By switching to Airwallex, Dreamcore saved time converting currencies and sending overseas supplier payments. The team could convert their SGD funds into USD or MYR at their preferred rate, and send international payments as though it were a local transfer.  This meant savings on high cross-border transfer fees. 

Executing the transaction itself was fast and straightforward, thanks to Airwallex’s easy-to-use interface. The integrated approval process enabled Dreamcore’s finance team to review and approve payments in minutes. This change not only saved valuable time; it allowed the Dreamcore team to spend more time on core business activities.

Challenge 3: Limited controls over employee corporate card use

Making payments with corporate cards was a significant challenge. Covering expenses personally and navigating the claims process after was inconvenient for Eugene. However, the prospect of issuing corporate cards to employees was daunting due to the lack of sufficient controls on spending.  

This left the company struggling to find a balance between efficient expense management and maintaining financial oversight.

Solution: Borderless Cards with expense management and 1% cashback

Using the Airwallex Borderless Card gave the business tighter control over employee spending. Virtual cards can be issued instantly and for free, and its built-in expense management system lets Dreamcore set spending limits and permissions per card. 

On top of that, the Borderless Card offered 1% unlimited cashback for all card spending, with no extra terms and conditions. This allowed Dreamcore to save 1% on marketing, travel, and other business expenses at a sustainable pace.

Challenge 4: Escalating payment gateway fees

Dreamcore didn’t have the time or resources to develop their own payment solutions, especially one that offered stringent security and fraud detection. They decided to partner with different providers for processing payments on their eCommerce website. 

However, payment gateway fees per transaction increased significantly over the years.

Solution: Airwallex’s Payment Gateway and bundled pricing

 Dreamcore managed to cut down on payment gateway fees by choosing Airwallex, which offered the most competitive rates available. Thanks to their use of multiple Airwallex services, Dreamcore qualified for bundled pricing. This approach led to savings of up to 5%.

What’s next for Dreamcore? 

Expanding their retail operations has been Dreamcore’s goal since day 1, and a trusted fintech partner is key to their next stage of growth. Streamlining their financial operations through Airwallex sets the stage for cost savings and efficiency.

Eugene Lim

Co-founder

"Airwallex’s well-established international presence, combined with its support for multiple currencies, strongly affirms our confidence in our partnership. Airwallex keeps our finances in order so that my business can focus on important things, like serving our customers.”