Last updated: 29 January 2025

* This version of the Fee Schedule is effective immediately for new customers that sign up and accept Airwallex (New Zealand) Limited’s terms and conditions from 24 February 2025. For existing customers of Airwallex (New Zealand) Limited that have signed up before 24 February 2025, these terms come into effect on 1 March 2025 and the current fee schedule applies until then.

The following fees and charges apply with respect to customers of Airwallex (New Zealand) Limited.

Subscription Fee

Notes:

[1] Explore and Grow tier subscription fee is per entity while Accelerate Tier subscription fee is per Organization (i.e., covers all entities).

[2] This fee is exclusive of GST (as applicable) and of any transaction-specific fees that are applicable, as outlined below.

[3] Moving from one tier to a lower-priced tier will take effect at the end of your then-current billing cycle, while upgrades will take effect immediately.

Business Account

Notes:

Effective 29 April 2024: For FX Conversions in Major Currencies that are required as a result of amendments or cancellations, the above FX margin will apply. For currencies other than the Major Currencies (which cannot be held in the Wallet), the FX margin applied to the original conversion will be used.

[1] The customer mark-up / margin will be included as the FX Exchange Rate that is used to convert one currency for another currency. If any currency is not listed, it will be treated as an “other currency”.

[2] SHA: Both the client (sender) and beneficiary will pay fees to the sending bank i.e. fees for the outgoing transfer. Beneficiary will receive the amount transferred less the intermediary banks' fees.

[3] OUR: The client pays for the wire transfer fees charged by intermediary banks.

Spend

Notes:

[1]For Explore Tier - an employee card user is defined as any user who is an active employee cardholder in the Billing Period. For Grow, Accelerate & Custom Tiers - an active spend user is defined as any user who is an active employee cardholder OR submits, approves, or pays a card expense or reimbursement OR submits, approves or pays a bill in the Billing Period. Billing Period defined as the interval of time between the start and end of your subscription. Billing period, also referred to as billing cycle, is monthly based on your subscription start date.

Further, an Employee Cardholder is active if they have been verified and has an Employee Card that has not been canceled or has not expired for the relevant billing period.

[2]Fee is exclusive of GST (as applicable).

[3]Expense management includes managing expenses incurred on cards as well as out-of-pocket reimbursements.

[4]Automatic conversions allow you to spend on your Card if you don’t hold sufficient levels of the currency you are trying to spend with, but you hold sufficient funds in your home currency to cover the transaction. This is an optional feature.

Automatic conversions use your home currency to help prevent Card payments from failing. If you have insufficient funds to complete a Card transaction involving 1 of the 10 currencies listed below, we will use the available funds in your home currency.

The 10 currencies are AUD, CAD, CHF, EUR, GBP, HKD, JPY, NZD, SGD, and USD. 

We will first check if sufficient funds are available in your transaction currency's balance in your Wallet. If the transaction currency is not sufficient , we will check whether your home currency's balance can cover the entire transaction amount. If it can, we will deduct the transaction amount from your home currency balance at the prevailing FX rate plus an auto-conversion fee.

Payment Acceptance

The following pricing is quoted on a 'blended' pricing basis for Cards. The General Fees specified, except for the Foreign Currency Settlement Fee, are applicable to the acceptance of Cards. All fees set out below are GST inclusive, unless otherwise indicated.

Defined terms below have the meaning given to them in our Payments Terms, which can be found here: https://www.airwallex.com/nz/terms/payment-terms.

1. Payment Method Fees (Blended)

Notes:

[1] Airwallex reserves the right to adjust the pricing by giving you thirty-days prior written notice. If you do not accept such pricing adjustment, you must terminate the Service by giving us written notification within such thirty-day notice period. Please contact sales for more information.

[2] Above Payment Method Blended Fee is applicable to customers across Explore, Grow, Accelerate and Custom Tiers.

2. General Fees

Notes:

[1] These fees exclude any additional fees or charges imposed by a Network. Such fees and charges will be passed onto you by Airwallex.

[2] The Foreign Currency Settlement Fee and the FX Conversion Fee are separate fees.  Depending on the specific foreign currencies involved in a Transaction, only one of these would be charged at once.

[3] A Refund or Chargeback of a Transaction that was subject to the FX Conversion Fee will also be subject to the FX Conversion Fee in relation to the conversion of the relevant currency for the Refund or Chargeback (as applicable).

[4] Account Updater automatically updates your saved Visa and Mastercard customer card information to reduce failed transactions and customers don’t need to update payment details. This feature is not enabled by default. To enable this, contact your Account Manager.

[5] Above Payments General Fee is applicable to customers across Explore, Grow, Accelerate and Custom Tiers.

Some of these fees may appear as one combined fee on your invoice. For example, an International Card transaction may appear as one fee that combines the Payment Method Fee and Foreign Currency Settlement Fee in the same line item. If you have any questions about the fees on your invoice, please contact us and we can help clarify any questions.

3. Pre-chargeback Service Fees

[1] Above Pre-Chargeback Fee is applicable to customers across Explore, Grow, Accelerate and Custom Tiers.

4. Subscription Management (API only)

[1] Above Subscription Management Standard Fee is applicable to customers across Explore, Grow, Accelerate and Custom Tiers.

5. Custom URL Payment Links

[1] Above Custom URL Standard Fee is applicable to customers across Explore, Grow, Accelerate and Custom Tiers.