March release notes: Discover and Diners Club now available globally, physical and digital cards (Apple & Google Pay) have launched in New Zealand and Canada

Business Accounts

Add funds instantly with eGIRO direct debit in Singapore 🇸🇬

eGIRO direct debit is now available for both WebApp and API customers in Singapore. This new feature allows businesses to instantly add SGD directly from their verified linked bank accounts with participating banks. Users can simply provide authorisation via their online banking portals to ensure smooth and secure top-ups, up to a default daily limit of S$50,000, with the option to apply for higher limits. Deposits under S$200,000 are processed instantly, while larger amounts are settled within two business days.

Add funds via eDDa direct debit now available in Hong Kong 🇭🇰

eDDA direct debit is now available for both WebApp and API customers in Hong Kong. This feature allows users to instantly add HKD/CNY from their verified linked bank accounts in Hong Kong. Users can enjoy default daily limits of HK$100,000/100,000 yuan, with the option to apply for higher limits. Deposits are processed 24/7 and settled in real-time.

Unlock seamless payments with new Israel Global Accounts 🇮🇱

Israel Global Accounts are now available to all Airwallex customers—unlocking the ability to collect funds in Israeli shekel locally with seamless, fast, and low-cost transfers. Businesses can now instantly create Israel Global Accounts under the business name and receive funds via multiple domestic transfer methods, including Faster Payments, MASAV, and ZAHAV transfers. With settlement times of 0-1 day and transaction limits of up to 1 million Israeli shekel* per Faster Payments or MASAV transfer, this feature makes it easier than ever to receive local payments in Israel. 

*Different limits may apply across payer banks

Gain more flexibility with enhanced UK GBP Global Account features 🌍

New UK GBP Global Accounts are now issued under Airwallex (UK) Limited, with our own Sort Code and SWIFT BIC, allowing us to maintain these accounts for fewer disruptions. Businesses can now receive GBP funds via Faster Payments, CHAPS, Bacs Direct Credit and SWIFT with a single Global Account, streamlining operations and reducing the need for multiple accounts. Additionally, we’ve extended the rejection window for Bacs direct debit payouts to 39-45 hours (vs. six hours previously), offering more time to reconcile transactions.

Simplified B2B Payments to China with CNY inbound transfers 🌐

Airwallex now makes it easy to transfer offline B2B sales proceeds into China. Customers can create offline B2B orders and upload multiple supporting documents directly in the WebApp, with risk checks beginning immediately in a simplified and accelerated process. The previous 300,000 yuan order limit has been removed, allowing larger transactions. Prepayment deposits can now be matched up to 100% of the order amount for review, improving the settlement process and cashflow for B2B sellers.

To learn more, check out our Help Centre article.

Streamline accounting with Exact Online 🏦

The Exact Online bank feed integration is live for Airwallex customers in the Netherlands. This integration allows users to seamlessly connect their Airwallex account with Exact Online, one of the most widely used accounting platforms in the Benelux countries. Key benefits include:

• Automation: automatic transaction syncing, reducing the need for manual data entry.

• Multi-currency support: effortlessly track and reconcile transactions across different currency balances.

• Improved financial accuracy: keep Exact Online records up-to-date with minimal effort.

Spend

Unlock greater spending flexibility: Apple Pay, Google Pay, and physical cards now available in New Zealand and Canada 🇳🇿🇨🇦

We’re excited to announce a major expansion of our spend options for customers in New Zealand and Canada.

• New Zealand: We’ve introduced physical cards and Google Pay. New Zealand businesses can now issue physical cards to employees, and customers can add their cards to Google Wallet for easy mobile payments.

• Canada: Apple Pay, Google Pay, and physical cards are now available for Canadian customers. Employees with Airwallex-issued cards in Canada can add them to Apple Pay and Google Pay for seamless mobile payments. Additionally, Canadian businesses can now issue Airwallex-branded physical cards to their employees for in-person transactions wherever physical cards are accepted.

Boost efficiency with vendor management 👥

We’re excited to introduce Vendor Management as part of the Airwallex Spend portfolio, designed to help businesses save time, prevent fraud, and improve overall spend control. Businesses can easily import vendors from their accounting provider, manage their contact and payment details directly within Airwallex, and set up approval workflows for any vendor changes. Plus, track all changes with a complete audit trail for enhanced security.

Businesses can now streamline bill creation with vendor accounting rules that automatically pre-fill details such as Chart of Account or Tax Rate based on the vendor selected, and pay bills faster and more securely using the vendor's saved payment information.

Global Entity Management now supports QuickBooks and custom accounting integrations 🌐

Global Entity Management (GEM) now supports QuickBooks and Custom Accounting integrations, expanding on our previous support for NetSuite and Xero. This update provides even more customers with the ability to manage their financial operations seamlessly across multiple entities. Whether businesses are new or existing customers, GEM lets them manage their global finances, users, spend, and more all in one place. 

To activate Global Entity Management, businesses should contact customer support representative or account manager.

Payments

Unlock more payment options: Discover and Diners Club now available in AU, HK, SG, EU, and UK 🌏

We’re excited to announce that Discover and Diners Club are now available for businesses in Australia, Europe, Hong Kong, Singapore, and the United Kingdom. This expanded coverage allows businesses' customers to pay using Discover and Diners Club cards, alongside Visa, Mastercard, and other local payment methods.

This addition gives businesses more payment flexibility, improves the checkout experience, and reduces cart abandonment. Plus, it broadens their global reach with access to 345 million cardholders across 200+ countries. Activate Discover and Diners Club during activation of payments or easily add them from the list of available payment methods.

Boost sales with market-specific pricing for Shopline merchants 🌍

We’re excited to announce that all of our payment apps now support Shopline Markets, enabling Shopline merchants to set market-specific prices. This enhancement is now live and allows businesses to better tailor their pricing strategy to different regions. To set up markets and local prices, simply follow the step-by-step guide available here.

Improve conversion and simplify localised payments with Automatic Currency Conversion (ACC) 💱

With Airwallex’s Automatic Currency Conversion (ACC), businesses can offer customers the option to pay in their local currency across 130+ currencies – delivering a familiar, frictionless checkout experience that significantly improves conversion. There are no FX fees for them as the merchant; instead, they’re passed on to the customer at checkout. By pricing in local currencies and supporting local payment methods, businesses reduce their cart abandonment, build trust, and drive higher checkout completion rates.

Whether businesses are selling through Airwallex’s Hosted Payment Page, Payment Links, Shopify or Shopline Apps, or Xero Invoice Payments, ACC helps them expand their global reach while improving checkout success.

Refer to our product docs to learn more.

Coming soon: order ID and tracking information for Shopify merchants 🛍️

Shopify merchants will soon be able to easily pull order ID and tracking information into Airwallex, offering greater transparency and efficiency for business transactions.

Once live, the order ID will automatically populate in the Airwallex WebApp, making it easier to track orders. Any tracking updates from Shopify will be pulled into the WebApp, ensuring the business and their customers stay informed in real time. Additionally, this tracking information will be sent to shoppers for compatible payment methods like Klarna, providing a seamless and transparent experience for their customers.

Platform APIs and Embedded Finance

Streamline fraud feedback with our new API ⚙️

The Fraud Feedback API enables businesses to give real-time fraud feedback on card transactions. By sharing feedback on transaction classifications, businesses contribute to more accurate fraud detection, tailored to their specific transaction patterns. This reduces the wait time for fraud-related transaction resolution, allowing for quicker retries and minimising potential transaction volume loss.

For more details, visit our product documentation on providing fraud feedback as well as our fraud feedback API documentation.

Simplify transaction management with lifecycle ID for issuing transactions 🏷️

We’ve introduced a new lifecycle_id to help platform customers better group and link related transactions, especially when dealing with complex transaction patterns such as incremental authorisations or multi-captures. This unique ID allows for easy identification of transactions within the same lifecycle, providing better tracking and management. The lifecycle_id is available on our existing endpoints and is ready for immediate use, enabling customers to more efficiently manage their issuing transactions.

For more information, visit our product documentation.

Block unwanted transactions with advanced card controls 💳

We’ve introduced a new feature for our API customers: blocked transaction usages. This functionality lets users block specific transaction types and usage scopes, giving them greater control over card activity to meet business and security needs. Key benefits include:

• Customisable transaction & usage scopes: define specific transaction types (e.g., ATM withdrawals, online purchases, bill payments) and usage regions (e.g., domestic, international) to control card activity at a granular level.

• Flexibility at the fingertips: adjust card controls both during card creation and anytime thereafter through our easy-to-use API endpoints.

For more on blocked transaction usage scopes, visit our product documentation. 

Simplify US tax filing with our 1099-NEC solution 📄

We’re excited to announce the launch of our US 1099-NEC filing offering, designed to streamline tax reporting for businesses paying non-employee compensation.

This solution helps businesses that pay over US$600 to US contractors or freelancers in a tax year by enabling them to collect and verify taxpayer information, and file 1099-NECs directly to the IRS. Airwallex now supports W-8/W-9 taxpayer info collection, TIN matching verification, and 1099-NEC tax filing, all within the platform. Customers can monitor tax info collection and total transfers made, as well as file forms and download filed forms for record-keeping. This offering is ideal for platforms and enterprises like creator platforms and freelancer marketplaces looking to streamline and simplify their tax filing process.

For more information, please refer to our tax filing product documentation.

Additional improvements

Improved support with in-app ticketing 🎟️

We’ve streamlined support with in-app ticketing to provide faster, more efficient service. With in-app support, users can submit tickets directly from within the app, ensuring instant account context. The support forms dynamically adjust based on the page (e.g., on the Transfers page). There are also relevant help articles within the app to resolve issues without submitting a ticket and use the support widget available on every page for easy access. Currently, this feature is available to EMEA users who have passed KYC.

For businesses looking to learn more, they can log in to their EMEA account and click the ? icon at the bottom of any page.