Terms & Policies

Kovena Connected Account Agreement


Last updated: December 17, 2024

This is a separate agreement between you (“Customer”, “you”) and the respective Airwallex entity as set out in the table below (“Airwallex”, “we” or “us”, and together with Customer, the “Parties”).

This agreement has two types of terms:

  • Terms and policies applicable to all Customers; and

  • Terms and policies applicable based on the place of registration of your business.

Terms and policies applicable to all Customers

Table 1

All Customers

Scale User Terms

https://www.airwallex.com/terms/scale-user-terms-global

Global Privacy Policy

https://www.airwallex.com/terms/privacy-policy#scope-of-policy 

Global Privacy Centre

https://www.airwallex.com/terms/global-privacy-centre 

Acceptable Use Policy

https://www.airwallex.com/terms/acceptable-use-policy 

Fee Schedule

https://www.airwallex.com/us/terms/kovena-fee

Terms and policies applicable based on the place of registration.

Table 2

If you are a Customer registered in:

Airwallex means⇞:

Airwallex Agreements

United States (Licensed) - all states except Hawaii, Indiana, Nevada, and New York

Airwallex (US) LLC

General Terms

Airwallex Service Agreement

Treasury Management Terms

Electronic Communication Consent (Airwallex US, LLC)

Privacy Policy (CFSB)

Spend Management Terms

United States (sponsored) Mexico and the states of Hawaii, Indiana, Nevada, and New York

Airwallex (US), LLC and Airwallex (Hong Kong) Limited

General Terms

Airwallex Service Agreement

Customer Terms of Service (Evolve)

Electronic Communication Consent (Evolve)

Privacy Policy (Evolve)

Funds Availability Policy (Evolve)

Platform Terms (Airwallex US, LLC)

Treasury Management Terms (Airwallex (Hong Kong) Limited)

Privacy Policy (CFSB)

Spend Management Terms

Hong Kong

Airwallex (Hong Kong) Limited

General Terms

Treasury Management Terms

Other additional terms here: https://www.airwallex.com/hk/terms

Singapore, Fiji, Costa Rica

Airwallex (Singapore) Pte. Ltd

General Terms

Treasury Management Terms

Other additional terms here: https://www.airwallex.com/sg/terms

unless specifically agreed otherwise between Parties

United States - Evolve Acknowledgement and Agreement. If you are in the US Service Region, then, in connection with the provision of the Airwallex Services to you, you may enter into one or more agreements with Evolve Bank & Trust (the “Evolve Agreements”).By entering into the Evolve Agreements, you acknowledge and agree:

  1. The definition of Airwallex Agreements does not include any Evolve Agreement;

  2. The definition of Third Party Agreements does not include any Evolve Agreement;

  3. Evolve Bank & Trust is not a party to these Connected Account Terms;

  4. Evolve Bank & Trust is not a party to any Airwallex Agreement;

  5. Evolve Bank & Trust is not a party to any Third Party Agreement;

  6. Your relationship with Evolve Bank & Trust is governed by the Evolve Agreements;

  7. Evolve Bank & Trust has no obligation or liability to you under any of the Airwallex Agreements or under any of the Third-Party Agreements; and

  8. Each Evolve Agreement is separate and apart from each Airwallex Agreement and each Third-Party Agreement.