How Moss built global bank transfers, powered by Airwallex infrastructure

Introducing Moss

Moss brings together Corporate Cards, Accounts Payable, and Employee Reimbursements into a single spend control platform, offering finance teams instant visibility and automation across all spending, easing the administration burden on finance teams.

Founded in 2019 by a visionary team, Moss aims to transform financial management for small and mid-sized companies, freeing them to focus on what drives their success and unlocks their full potential. Having issued over 350,000 company cards, Moss is on its way to becoming a global unicorn.

Challenge 

Moss provides finance teams across 9 European countries with corporate cards, invoice management, reimbursements, accounting and other integrations. 

Challenge statement = Moss wanted to give their customers better bill payment coverage and a way to manage multiple currencies efficiently, all packaged up as ‘Pay with Moss’. Key requirements included initiating payments directly from Moss's user interface with multi-currency wallet functionality, batch payout capabilities, and comprehensive payment webhooks.

Stephan Haslebacher

Co-Founder & COO

"Before we collaborated with Airwallex, we faced substantial hurdles in managing multi-currency transactions and global payments efficiently. This presented a significant barrier to our product internationally, but also to how our customers wanted to operate. Both of these things were identified as crucial to Moss’ success as an industry-leading financial management tool."

As Moss expanded, the need for a robust embedded finance solution became evident.

Solution 

Moss chose Airwallex for its extensive global payment coverage, sophisticated embedded finance setup, customer-oriented flexibility and speed to market, and a strong roadmap aligned with its future goals. Airwallex's solution also included multi-currency accounts, attractive foreign exchange (FX) rates, and an extensive payouts network, which were crucial for Moss's operations and customer.

Stephan explains why they chose Airwallex: "The solution provided by Airwallex is a game-changer for our customers, not least their extensive payments coverage but also the ease of their setup. Their comprehensive platform helped to simplify potentially complex financial processes, and brought real flexibility and efficiency to our operations. This has been instrumental in helping our customers manage a diverse range of payments and currencies across different markets."

How it works 

Moss integrated Airwallex's services to provide Moss customers with accounts to hold funds for card payments and domestic and global bank transfers.

1. Customers top up their EUR balance in Moss via an IBAN 

2. Customers instruct Moss to transfer funds to suppliers and utilise Airwallex's 15-minute LockFX feature to guarantee FX rates

3. The funds are then moved to an Airwallex-connected account and transferred to suppliers through local rails or SWIFT (according to customer preference). 

Results 

With Airwallex, Moss has significantly enhanced its global coverage, offering its customers a more complete solution. The partnership has enabled Moss to provide global accounts, attractive FX rates, and local payouts globally, supporting all of Moss's use cases across different regions.

Equally, the partnership has greatly optimised Moss’ product and operations, providing scalable and efficient solutions that support the company's growth and operational needs in various territories. 

Stephan Haslebacher

Co-Founder & COO

"Our implementation and build with Airwallex was speedy, well structured, pragmatic and efficient. Their dedication to innovation and excellence in customer service has been crucial in our journey. It has enabled us to offer our customers a more robust and sophisticated financial management platform, significantly elevating their experience and satisfaction with our services."