Enable Apple Pay (Express Checkout)

1. You must enable Airwallex - Cards as a payment method on Bigcommerce. Please follow this guide if you have not enabled it
2. The merchant must have SSL activated on the store domain (This would mean your url needs to start with https:)
3. Your store must adhere to the Apple Pay API Terms of Service .
4. Apple Pay must be activated on Airwallex as a payment method

1. Download the following Apple Pay Merchant ID file .

2. Create a support case with BigCommerce via BigCommerce Support using the following message.

Subject: Custom Apple Pay Domain File hosting__ Message:__

Hi Bigcommerce,

I need your help to add our custom domain Apple Pay verification file as attached to my store .

Thanks,

3. Once Bigcommerce has confirmed they have completed the steps above. Go to your payment settings via your BigCommerce Admin panel, Click into Airwallex by Apps > Airwallex > Manage

4. Toggle on Apple Pay Express Checkout
5. Configure where you wish to display the Apple Pay buttons. You are able to choose either or all of "Product Page", "Checkout" and "Cart" These can be seen in the shopper experience section below

6. Configure the other options based on the requirements of your products and webpage. You will be able to see them change in the preview below. Click Save Changes once you are done. Options available are:

   • Call to action (CTA) - Defines what text is displayed on the button
   • Theme: Dark or Light - Defines the theme the button will be shown in

   You can check the button preview

We recommend that you turn on express checkout at all the possible placements to maximise conversion rates

Apple Pay respects the scheme selection on Airwallex settings

Activate schemes via Airwallex through Airwallex > Payments > Payment Methods For e.g. if Visa is not activated on Airwallex, customers will be able to select their Visa Cards upon checkout but it will fail at the processing stage

Hence for a merchant to accept Visa on Apple Pay, they need to select and activate it on Airwallex.

Requirements:

Devices that support Apple Pay To access the Apple Pay button, your customers must use one of the following devices:

• iPhone (SE, 6, 6 Plus, or newer)
• iPad (Pro, Air 2, mini 3, or newer)
• MacBook Pro with Touch ID *
• Any Mac model (2012 or newer) plus an Apple Pay-activated iPhone or Apple Watch *

• *Shoppers have to be browsing on Safari to use Apple Pay on MacBooks

Customer experience: Note: This are examples and may not be representative of the real shopper experience on your site

1. Product Details Page

2. Cart Page

3. Checkout Page

Payment Experience

The customer can tap or click the button to make a purchase with Apple Pay. After they do, the shipping and billing information that they added to their wallet appears, as well as the cost of the order, shipping rates, and taxes. The customer then has to authenticate the purchase. The authentication process is slightly different depending on the device the customer is using:

• On an iPhone or iPad.

A prompt appears on the device, telling them to confirm the purchase by using the Touch/Face ID on their device. The customer scans their fingerprint on the device's Touch ID to authenticate the purchase.

• On a MacBook with Touch ID.

A prompt appears on the customer's Touch Bar, telling them to confirm the purchase by using the Touch ID on their Macbook. The customer scans their fingerprint on the Touch ID to authenticate the purchase.

• On a Mac without Touch ID.

If the customer doesn't have Touch ID, then they can use Apple Pay on their Mac computer with another device, like an iPhone, iPad, or an Apple Watch. To verify connectivity, the customer must make sure the device and computer meet the following setup requirements:

1. They are close to each other.
2. Bluetooth is turned on.
3. They are logged in to the same iCloud account.
4. A dialog appears on the customer's computer, telling them to confirm the purchase by using the Touch ID on their other device. The customer scans their fingerprint on their device to authenticate the purchase.